Return & Refund Policy

Since our products are Ayurvedic health and wellness items (consumables), returns are accepted only under specific conditions:

• Returns are accepted within 48 hours of delivery, only for damaged, defective, or wrong items received
• The product must be unopened, unused, and in its original sealed packaging with all labels intact
• Opened, used, or partially consumed products cannot be returned due to hygiene and safety reasons (as these are consumable health products)
• Original invoice or order confirmation must be provided as proof of purchase

The following items are not eligible for return or refund:

• Products with broken seals or tampered packaging
• Items purchased during clearance/final sale
• Perishable or expiry-sensitive Ayurvedic products once opened
• Products damaged due to customer mishandling after delivery

• Contact us within 48 hours of delivery via phone or email with your order number and issue details
• Share clear photos/video of the damaged, defective, or incorrect product received
• Our team will verify the claim and approve or reject the return request within 2-3 business days
• If approved, we will arrange a reverse pickup or request you to ship the item back

Once the returned product is received and inspected, refunds are processed as follows:

• Approved refunds are credited to the original payment method within 7-10 business days
• For Cash on Delivery orders, refunds are issued via bank transfer or UPI after providing account details
• Return shipping costs are borne by the customer unless the product was defective, damaged, or incorrect at the time of delivery
• Partial refunds may apply if the returned product shows signs of use beyond inspection purposes

If you receive a damaged, defective, or wrong product, we offer a free replacement instead of a refund, subject to stock availability. Exchange requests must be raised within 48 hours of delivery.

Orders can be cancelled before dispatch by contacting us immediately via phone or WhatsApp. Once an order is shipped, it cannot be cancelled, but the standard return process will apply upon delivery.

For any return, refund, or exchange queries, please reach out to us:

Anamika Ayurvedics
B No 117/Q/455 C, Sharda Nagar, Kanpur, Uttar Pradesh, 208025, India
Phone: +91 7408146524
Email: care@anamikaayurvedics.com