Privacy Policy
Anamika Ayurvedics ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our Ayurvedic products.
Information We Collect
We collect personal and non-personal information to process orders and improve your shopping experience:
- Personal details: name, phone number, email address, shipping/billing address
- Order information: products purchased, order history, payment details (processed securely; we do not store card details)
- Technical data: IP address, browser type, device information, cookies
- Communication data: messages sent via WhatsApp, contact form, or email for order support
How We Use Your Information
Your data is used to fulfil orders, provide customer support, and improve our services.
- Processing and delivering your orders (including via WhatsApp for order confirmation)
- Responding to queries and providing customer care support
- Sending order updates, invoices, and shipping notifications
- Improving website functionality and product offerings based on usage patterns
- Sending promotional offers and newsletters, only if you have opted in
Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We only share data with:
- Logistics and courier partners, to deliver your orders
- Payment gateway providers, to process transactions securely
- Legal authorities, if required under Indian law or a valid legal request
Cookies and Tracking
Our website uses cookies to enhance browsing experience, remember cart items, and analyze site traffic. You can disable cookies through your browser settings, though this may affect certain website features.
Data Security
We implement reasonable security practices including encrypted payment gateways and restricted access to personal data, in line with India's IT Act and DPDP Act requirements, to protect your information from unauthorized access, misuse, or disclosure.
Your Rights
Under the Digital Personal Data Protection (DPDP) Act, you have the right to:
- Access the personal data we hold about you
- Request correction or updating of inaccurate data
- Withdraw consent for marketing communications at any time
- Request deletion of your personal data, subject to legal record-keeping requirements
- File a grievance regarding data handling with our Grievance Officer
Data Retention
We retain your personal information only as long as necessary to fulfil orders, comply with legal, accounting, or reporting requirements, and resolve disputes.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised "Last Updated" date.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Anamika Ayurvedics
B No 117/Q/455 C, Sharda Nagar, Kanpur, Uttar Pradesh, 208025, India
Phone: +91 7408146524
Email: care@anamikaayurvedics.com